Frequently Asked Questions
Where can I purchase your cakes/How do I place an order? Whole cakes and desserts are custom-made to order by Sweet and Organic. Cake and dessert orders may be placed by phone at (818)943-1363. Inquiries may be made by phone or by email at customcakesbymichelle@gmail.com. Cakes by the slice are available at Mary's Secret Garden restaurant in Ventura (see photo below).
Do you deliver and set up the cake? All orders are by delivery. The cost of delivery and set up is $40.00 for the first hour or portion thereof and $20 per half hour thereafter.
Are all of your products vegan, natural, organic and kosher? Are all of your ingredients green? Without compromise, all of our cakes, fillings, frostings and desserts are vegan and all-natural. Organic and certified kosher ingredients are always used when the ingredient is manufactured, produced or grown as organic and/or kosher. Sweet and Organic strives to purchase ingredients that come from companies that use fair trade and sustainable business practices. Please note that there are a few external cake decorations (fondant, and bright colors) that contain artificial ingredients but will not be used unless specifically requested and discussed in detail.
What is the difference between a wedding cake, special event cake and an all-occasion cake? Wedding cakes and special event cakes are custom-designed, and both are priced per serving based on the cake serving chart page. All-occasion cakes include light design and writing and are priced per cake rather than per serving.
What is a typical cake serving size, and how many layers are your cakes? The cake serving chart page is based on an approximately 1”x2” serving. All cakes are approximately 4" tall. Round all-occasion cakes are four layers. Square all-occasion cakes are two layers. Round and square wedding cakes and special event cakes are two layers.
What is required to reserve my event date? A non refundable 50% deposit is required at the time of order; the balance is due in full three weeks prior to the event.
Do you do tastings and consultations? Tastings and consultations are done by appointment and include three 6" round by 2" tall cakes of your choice (see example photo below). Tastings and consultations are done in the comfort of your own home. Biodegradable plates, forks and napkins are provided. The flat fee for the tasting and consultation is $50.00.
Are your gluten-free, soy-free and nut-free cakes and desserts manufactured on shared equipment? Although Sweet and Organic takes great precautions to avoid cross-contact, yes, gluten-free, soy-free and nut-free cakes and desserts are prepared on equipment also used to prepare our traditional recipes.